The IT department you do not have to hire

There is an awkward size where nothing is on fire but nobody owns the whole picture — and the person doing it is doing it in addition to their real job.

Dublin, Ireland Ireland, EU & UK Project, retainer or fractional

Scope
Advisory and delivery
Cadence
Weekly
Billing
Monthly
Commitment
Six months, so there is time to be useful
Fig. — Where the roadmap lives
Held in a head Written down, reviewed weekly Q1 Q2 Q3 Q4 Same decisions. One of these survives a resignation.
Same decisions either way. One version survives a resignation.

Who this is for

  • Your operations manager has quietly become the IT department.
  • Decisions about tools get made by whoever happened to be in the meeting.
  • You are paying for software nobody has reviewed in two years.
  • A full-time hire is more than you need and more than you want to commit to.

How it works

01

We hold the roadmap

What is coming, what it costs, and what happens if it is delayed — written down and reviewed with you, not carried in someone's head.

02

We hold the vendors

Renewals, contracts and the conversations you do not want to have. Including telling you when something you pay for is no longer earning it.

03

We are in the room

A weekly call with whoever runs the business, so technology decisions get made where the commercial ones are, rather than afterwards.

Out of scope

What this excludes

It is not a helpdesk — day-to-day support is a retainer, and the two are often bought together but priced separately. It is not unlimited delivery: large builds are scoped and quoted like any project. And it is not signing authority; we recommend, you decide.

Your side

What we need from you

Someone with commercial authority on the weekly call. Visibility of the budget, including the parts that are uncomfortable. And the willingness to hear that something you chose is not working.

Fractional only works with access. Kept at arm's length from the real constraints, we would be an expensive way to produce documents.

Where we stop

Where this stops being the right shape

When the work is steady enough to fill a full week, you should be hiring, and we will tell you when we think you have reached it. Keeping a client on fractional past that point is good for us and bad for them.

Start with a conversation

Tell us what is slowing you down. We come back within one business day with an honest read on whether we are the right fit, and which of these shapes it should be.