A CRM your team actually opens

The CRM problem is rarely the software. It is that the software was set up around a vendor demo instead of around how your people sell.

Dublin, Ireland Ireland, EU & UK Project, retainer or fractional

Fig. — Four places, one record
Inbox Sheet Phone Notebook One record
The software is rarely the problem. Four places each holding part of the answer is.

You are probably here
because of one of these

  • The state of a deal lives in one person's head, and you find out when they go on holiday.
  • The same customer exists three times, spelled three ways.
  • Your best salesperson keeps a private spreadsheet because it is faster than the CRM.
  • You bought it eighteen months ago and nobody has logged in since the training.

If none of those is quite it, describe yours — the form takes three lines.

What the work is

01

Selection, if you have not chosen yet

Fewer features and more adoption is almost always the better trade. We will steer you to the smallest thing that fits, including staying where you are.

02

Clean migration

Deduplicated, normalised, and reconciled against what you believe you have. This is the boring majority of the work and the reason migrations fail.

03

Stages, fields and permissions

A pipeline that matches the conversations you really have, with the fields that get filled in and none of the ones that do not.

04

Email, calendar and phone sync

So the record updates because someone did their job, not because someone remembered to update the record.

05

Training and adoption

With the people who will use it, on their own data, after it is set up — not a generic session before it exists.

Where we stop

What we will not do

We will not migrate dirty data to hit a date. Carrying the mess across is how a new CRM becomes the old CRM inside a year, and no amount of training fixes it afterwards.

Start with a conversation

Tell us what is slowing you down. We come back within one business day with an honest read on whether we are the right fit, and what we would do first.